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Sage Summit 2014

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Introduction

I’m just back from Sage Summit 2014 which was held at the Mandalay Bay Resort/Hotel in Las Vegas, Nevada. There were over 5200 attendees at the show, a new record for Sage. The Mandalay Bay is a huge complex and I racked up a record number of steps for GCC getting from one place to another. Las Vegas is easy to get to for most people since there are a lot of direct flights from around North America and you can find really cheap hotel accommodation near to the conference (like $29 at the Excalibur which is connected to Mandalay Bay by a free tram). The only down side to having he conference in Vegas is that smoking is still allowed in many public places, which is really annoying.

The conference had a great many guest speakers including quite a few celebrities like Magic Johnson and Jessica Alba. The convention trade show wasn’t just booths, there were also open speaking theatres that always had something interesting going on as well as the Sage Innovation Lab Exhibit.

There were a great many product breakout sessions as well as a large number of breakout sessions on general business and technology topics. The intent was to make Sage Summit a place to come to for a lot more than just learning new technical details about your Sage product, or promoting new add-ons for you to purchase. A lot of customers attending the show told me that it was these general sessions on accounting, marketing and technology that they found the most useful.

The show was huge and this blog post just covers a few areas that I was directly involved in or attended.

Great General Sessions

Besides the mandatory Sage keynotes, there were quite a few general sessions which were quite amazing. My favorite was Brad Smith’s interview with Biz Stone the co-founder of Twitter and Jelly. Biz certainly provides a lot of interesting context to Web startups, as well as a lot of interesting stories of why he left Google and chose the path he chose. It was certainly interesting in the way a lot of the successful founders left very secure lucrative careers to really struggle for years to get their dreams off the ground. A common theme was the need for persistence so you could survive long enough to eventually get that big break. Another common theme was to follow people and ideas rather than companies and money. Now I’m going to have to read Biz’s book: “Things a Little Bird Told Me: Confessions of the Creative Mind”.

bizstone

Another very popular session was the panel discussion with Magic Johnson, CEO of Magic Johnson Enterprises, Jessica Alba, co-founder of the Honest Company and J. Carrey Smith, CEO of Big Ass Solutions. This discussion concentrated on their current businesses and didn’t delve into their celebrity pasts for which at least two panelists are rather well known for. There were a lot of good business tips given and it was interesting to see how Magic Johnson and Jessica Alba have adapted what they did before to becoming quite successful CEOs.

magicalba

Sage’s Technology Vision

A lot of Sage’s technology and product presentations were about our mobile and cloud technology vision. The theme was to aggressively move into these areas with purposeful innovation that still protect the investment that our customers have in our current technologies. At the heart of this vision is the Sage Data Cloud. This acts as a hub which mobile solutions can connect to as well as a way that data can be accessed in our existing products whether in the cloud or installed on premise. Below is the architectural block diagram showing the main components of this.

sagetech2

This is perhaps a bit theoretical, but we already have products in the market that are filling in key components of this vision. Some of these are included in the next diagram.

sagetech1

We use the term “hybrid cloud” quite a bit, this indicates that you can have some of your data on premise and some of your data in the cloud. There are quite a few use cases that people desire. Not everyone is sold with trusting all their data to a cloud vendor for safe keeping. In some industries and countries there are tight regulatory controls on where your data can legally be located. The Hybrid Cloud box in the diagram includes Sage 50 ERP (US and Canadian), Sage 100 ERP and Sage 300 ERP.

To effectively operate mobile and web solutions, you do need to have your data available 24×7 with a very high degree of uptime and a very high degree of security. Most small or mid-sized business customers cannot afford sufficient IT resources to maintain this for their own data center. One solution to this problem is to synchronize a subset of your on premise ERP/CRM data to the Sage Data Cloud and then have your mobile solutions accessing this. Then it becomes Sage’s responsibility to maintain the uptime, 24×7 support and apply all the necessary security procedures to keep the data safe.

Another attraction for ISVs is integrate their product to the Sage Data Cloud and then let the Sage Data Cloud handle all the details of integrating to the many Sage ERP products. This way they only need to write one integration rather than separate integrations for Sage 50 ERP, Sage 100 ERP, Sage 300 ERP, Sage 300 CRE, etc.

We had a lot of coverage of the Sage 300 Online offering which has been live for a while now. This was introduced last Summit and now offers Sage 300 ERP customers the choice of installing on premise or running in the Azure cloud. Running in the cloud saves you having to back up your data, perform updates or maintain servers or operating systems. This way you can just run Sage 300 and let Sage handle the details. Of course you can get a copy of your data anytime you want and even move between on premise and the cloud.

The Sage Innovation Lab

On the trade show we had a special section for the Sage Innovation Lab. Here you could play with Google Glasses, Pebble Watches, 3D Printers and all sorts of neat toys to see some prototypes and experiments that Sage is working on with these. We don’t know if these will all be productized, but it’s cool to get a feel for how the future might begin to look like.

Summary

This really was Sage Summit re-imagined. There were a great many sessions, keynotes and demonstrations on all sorts of topics of interest to businesses. This should be taken even further for next year’s Sage Summit which will be in New Orleans, LA on July 27-30, 2015. Does anyone else remember all those great CA-World’s in New Orleans back in the 90s?

Written by smist08

August 2, 2014 at 8:07 pm

Sage Summit 2013

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Introduction

Sage Summit is our annual North American partner and customer conference. This year it was held at the Gaylord National Resort and Convention Center in Washington, DC. Sage rolled out many exciting new products, upgrades and services. As a blogger I’m glad that they’ve all now been announced since these will provide articles for months to come and I don’t have to hold back waiting for Sage Summit anymore. Most of the topics mentioned here quickly will be the topic for future much more detailed blog postings.

Keynotes

Pascal Houillon kicked off the opening keynote comparing the Sage journey to mountain climbing. Talking about teamwork and overcoming very daunting obstacles. There was also a lot of mention on progress with building the Sage brand in North America.

sage-summit-557x417

Included in the keynote were demos of some of Sage’s new mobile applications, showing people buying things from iPads, being dispatched to perform service work from their iPhone and entering construction time card data on an Android tablet. The best demo was Steve Malmgren demoing voice input on a Windows phone where he could just ask general questions with vague input data and get back meaningful answers. He could ask questions like “What’s the address of American in Milwaukee?” and get back the full company name, its address and go to a map to get directions. It was very impressive and the voice recognition worked really well considering the noisy conditions up on stage.

Then the keynotes broke out into several super-sessions. I attended the super-session on technology which was standing room only. This session outlined all our new technology initiatives and all the things that we were delivering now. These included several mobile native applications along with the announcement of the new Sage 300 Online. A lot of time was invested in explaining how the provisioning and signup processes worked and how ISVs can participate in the new Sage Data Cloud that is the backbone for all the new services.

Sage Mobile Applications

We previewed rough prototypes of a number of mobile applications at last year’s Sage Summit conference. This year we are releasing the real things. The first three mobile applications are Sage Mobile Sales, Sage Billing and Payment and Sage Mobile Service.

Sage Mobile Sales is an iPad native application for sales people, Sage Mobile Service is an iPhone native application for receiving service calls. Sage Billing and Payment is a web application for chasing down people who owe you money. All of these take credit cards for payment via Sage Payment Solutions.

Below are some screen shots to give a flavor of what they look like.

mobile1

Sage Data Cloud

All these Sage Mobile Applications are connected to the Sage Data Cloud. All the data required for these applications to run, as well as all the transactions they generate go through the Sage Data Cloud. The Sage Data Cloud is hosted in Microsoft Azure and is connected to your on-premise ERP system. Your on-premise ERP uploads to data to the cloud like customer and inventory information and then downloads transactions like orders and invoices. It is the glue that connects your on-premise ERP with the cloud world without requiring you to run a web server or any other special infrastructure.

sagedatacloud

Currently we have connectors to the Sage Data Cloud for Sage 100 ERP and Sage 300 ERP. With connectors to Sage 50 ERP (US and Canadian) to be available shortly.

Sage 300 Online

Sage 300 Online is our new cloud version. This runs Sage 300 ERP 2014 in the Microsoft Azure cloud. It is integrated with SageID and uses new virtualization technology to being an improved application experience.

The following is the web page that you would launch the Sage 300 ERP 2014 Desktop from or transfer data to/from the cloud.

s300online

Sage 300 ERP 2014

Sage 300 ERP 2014 is our new version that will be shipping in a couple of months. This version includes many user interface improvements in the main Desktop along with throughout many application screens. There is much more information on what people are doing in the system, improved visual process flows and a number of other improvements that people have been asking for.

Sage City

We introduced Sage City last year and have continued it this year due to popular demand. Sage City includes a keynote address for the Sage Customers, it then breaks up into networking/problem solving sessions where like-minded customers get together to jointly solve their problems.

Sage Marketplace Live Expo

Every year there is an exhibition hall which has booths representing all our main ISV partners. All the Sage business applications act as both a platform and a center for a whole ecosystem of products and services. These products range from small but useful utilities all the way up to major applications and all have the goal of seamlessly integrating with various Sage products. Many lunches, breakfasts and dinners were served here so that partners and customers could eat as well as have plenty of time to investigate all the various products that could make their lives easier.

Social Media

Like any conference, one of the goals is to promote the company and to generate coverage in the press. Besides getting articles written for various publications (mostly online), part of it is generating interest in the social media like Twitter, LinkedIn or Facebook. Seeing all the tweets by industry analysts as well as judging sentiment from the attendees by watching the twitter feeds. You can see this by searching for the hashtag #SageSummit. Often the twitter feeds were displayed on large screens for all to see. Plus Twitter is a great way of people to connect and exchange information. There was also a Sage Summit conference mobile application to show the conference agenda as well as allow people to connect and use social media. Plus points were awarded for using the app where people were competing for a prize.

Summary

Sage Summit 2013 was another enjoyable conference. It was a great opportunity to meet many partners and customers. To see all the great products our ISV community are working on. To see some products and people from other parts of Sage that I don’t normally interact with. Next year Sage Summit is in Las Vegas at Mandalay Bay on July 27-August 1, 2014.

Written by smist08

July 26, 2013 at 12:52 pm

Sage Summit 2012

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Introduction

Sage Summit is Sage’s North American conference which was held this year in Nashville, Tennessee at the Gaylord Opryland Resort and Convention Center.  Pascal Houillon the CEO for Sage North America gave the opening keynote along with Himanshu Palsule, CTO. They outlined how the world is changing with the proliferation of mobile devices and how these are changing our lives.  During the keynote, a video was played that showed how all the various mobile connected services Sage is developing could affect a businessperson in their daily life. The conference ran from August 12 to 17 with the first half being for partners and then with the customers joining on Tuesday. There were many announcements, demos, town halls, tutorials, labs and presentations. This blog posting looks at a few of the items that I felt were most significant (at least to me).

Sage City

The customer half of the conference kicked off with a new idea called “Sage City”. This was held in a giant meeting room with a circular stage at the center surrounded by seating for all attendees. Then around this were a number of “villages” that were dedicated to individual industry areas like manufacturing, distribution and accounting. After an initial keynote and introduction, everyone moved to a “village” of their choosing and within the village joined a focus group of 7 or 8 people to discuss common problems and to share and brainstorm solutions to these. Then all these topics and outcomes were written up and posted around the outside of the room. There were two sessions of this separated by a break where drinks and food were brought in. This was a very interesting and innovative networking session and hopefully many good ideas resulted.

Mobile Connected Services

One of the major announcements at the conference was the progress being made on Sage’s mobile connected services initiative. Several shipping mobile connected services were demonstrated along with a number that are currently in development. Below are a couple of screen shots from the Sales Management application that was show during both the partner and customer keynote speeches. This is a native iPad application that communicates back to a cloud service using SData. Note that the applications that I have screen shots here for are in the “experience testing” stage where they are getting a large amount of customer feedback including at the UCD lab at the conference, then after all this testing, a more final form of the product will be specified, so expect these to look quite different when they ship, since they will include all this feedback.

There was also a Service Billing application demonstrated that is written using the Argos SDK and which runs on all smart phones. This application was demonstrated integrated to Sage 50, 100 and 300 ERPs showing how the services charges entered in the mobile application make it back into the ERP as A/R transactions.

Below is a picture of the high level architecture that is being used to develop these applications:

I’ll be going into a lot more detail on what this all means and how it is put together in future blog posts, to explain how we will integrate to on-premise products, how we develop these applications in the Azure cloud and how ISVs can integrate into this platform.

Sage 300 ERP 20120 Release

A very highly featured product at the show is the forthcoming Sage 300 ERP 2012 release. This is coming in September, so there were many sessions highlighting all the new features it contains and several demo stations in the trade show where people can have a look at it. Beta 2 is currently shipping which gives a pretty good look at what this product looks like. If also blogged quite a bit on everything going into the release which is summarized here. Below shows the Sage 300 ERP Desktop driven by the Purchase Order Visual Process Flow rather than the usual tree of icons.

Summary

This was a very quick overview of some of the goings on at Sage Summit. I’m sure these themes along with others will be intertwined in all my blog postings over the coming year. Looking forward to the next Sage Summit 2013 at the Gaylord National Resort and Conference Center in Washington DC.