Looking Back on 2013 and Forward to 2014
2013 was a very busy year for all of us on the Sage 300 ERP R&D team. Most of us are located in Richmond, BC, but we have remote team members in Kelowna, BC, Victoria, BC, North Carolina, Chennai, India and Bangalore, India. As we approach New Year 2014 let’s look back on what we’ve been up to this past year.
Product Update 1
As always a lot of work goes into product sustainment. Fixing problems caused by new versions of Windows, strange interactions discovered with other programs and other bugs. Diagnosing and tracking down the root causes of these can be quite demanding work, but is completely necessary to keep our customers happy. Quality is always a high priority and always an ongoing concern.
Sage 300 ERP 2014
We have a core team that works on improving the Sage 300 ERP core product and they spent their time working on the Sage 300 ERP 2014 release. This version has been released to a limited VIP set of customers and will start to be publicized to the full Sage 300 audience in March.
I wrote quite a few articles on the various things in this release including:
- Sage 300 ERP Desktops Through the Ages
- Launching Non-SDK Programs From the Desktop
- Visual Process Flows for Sage 300 ERP 2014
- Managing Lanpaks in Sage 300 ERP 2014
- Sage CRM 7.2 Available for Sage 300 ERP
- Screen Improvements in Sage 300 ERP 2014
- Sage Intelligence 7.4
Another major improvement in Sage 300 EPR 2014 that I haven’t blogged about yet, is the Crystal Reports Support. With this release we are bundling Service Pack 8 of the Crystal Reports 2011 runtime. This service pack has some major performance improvements over the version of the Crystal Reports Runtime bundled with the 2012 version. Actually someone in our office reverse engineered the Crystal runtime to figure out why it was becoming quite slow in some cases and was able to feed this information to the Crystal Reports development team (that is located nearby in downtown Vancouver) so that we could get this rectified. If you are having trouble with performance on the 2012 version, you can now get the Service Pack 8 from Crystal’s website and install this. With this service pack we now get performance that is consistently better than that experience with the older runtime bundled with 6.0A, but now with all the extra features and supported platforms that are provided as part of the their 2011 version. Generally being in the same city makes working with the Crystal development team easier, plus we have a lot of cross-over since Crystal Reports was originally developed as an add-in reporting tool for Accpac Plus.
With this release we add support for Windows 8.1, Windows Server 2012 R2 and Office 2013. We also have added support to run when Windows DEP is turned on. Generally updating anything to ensure we run well in any modern environment.
Windows 8 and Windows Server 2012 had a bug in their printer drivers that caused many fonts to be converted to bitmaps. This then defeated products like PrintBoss as well as things like Micr checks and anything else that is very sensitive to fonts. This problem was fixed by Microsoft in Windows 8.1 and Server 2012 R2. So if you are having trouble with this, make sure you upgrade these (which is free).
Sage 300 Online
Another major project was the new Sage 300 Online, which we unveiled at Sage Summit. This is a major revamp of our hosted offering. Now we host Sage 300 in the Microsoft Azure cloud and have greatly improved the manner in which we virtualize Sage 300. Authentication is handled by SageID which is also used for our connected services and Sage One. All the management, upgrades and tuning is handle by Sage so that customers don’t need to worry about this.
We are managing the site with a new DevOps team that consists of members dedicated to the site along with other members of R&D and IS. This is a new model for running the site, managing loads and keeping everything and everyone up to date.
Sage 300 Online has now started to on-board our first customers. At first we are starting out slowly to ensure everything keeps working fine, but expect to see a major push for this services in a few months.
We are now switching to a continuous delivery model, so expect to see improvement to this service being put on-line frequently.
Sage Connected Services
We have team members helping out with the Sage Connected Services. This year we released: Sage Mobile Service, Sage Mobile Sales and Sage Billing and Payments. We are now working on new versions of these as well as working on building out the Sage Data Cloud platform and bringing out further mobile and web applications.
The cloud part of these applications is developed for the Microsoft Azure PaaS platform. The mobile applications are written as native applications for iOS and in the future Android.
Our core team is responsible for maintaining the Sage 300 connector which transfers data back and forth from an on premise database and the Sage Data Cloud.
As we go into 2014 we are building on all these initiatives. The general roadmap is still what I outlined here however as we go into the year, many of the details will be announced. Such as what is in the next version of Sage 300 ERP, what will be in all the Product Updates and what will the next version of Sage 300 Online actually look like.
Besides product changes, we will be having a lot of process changes. Now that Sage 300 Online is launched, we will be living in a continuous delivery, DevOps and cloud first world. Seamless invisible upgrades will be the norm, features can be deployed to all our cloud customers instantly and frequently. Ensuring that all these new processes run smoothly will be one of our major challenges in 2014.
Sage 300 ERP is an important strategic product for Sage. There is a lot of exciting development going on. We accomplished a lot in 2013 and look forward to even more in 2014. I am really looking forward to attending our various conferences this year to show off all the exciting work that is currently going on behind the scenes.